Shipping Policy
DELIVERY CHARGES:
- Delivery is FREE for all orders anywhere in South Africa.
- We do not currently ship beyond the borders of South Africa.
DISPATCH TIME:
- Orders received before 12pm (midday) on Monday to Friday will be dispatched the same day.
- Orders received after 12pm (midday) on Monday to Thursday will be dispatched the following day.
- Orders received after 12pm (midday) on Friday will be dispatched on the following Monday. All orders received on Saturday or Sunday will also be dispatched on the following Monday.
- Orders received on public holidays will be dispatched on the next working day.
- To Gauteng: Delivery will be within 24 to 48 hours after your order is dispatched.
- To coastal cities: Delivery will be within 48 to 72 hours after your order is dispatched.
- To all other locations: Delivery will be within 72 hours after your order is dispatched.
- We always endeavour to meet the best and fastest delivery time. Please appreciate however, that events beyond our control could cause delay. We thank you for your understanding.
- We do not make deliveries over weekends and public holidays.
- We cannot guarantee an exact delivery time on the day of delivery.
For any other questions or further assistance with a shipment or delivery, please send us an email at info@ethos-store.co.za